What is the Enhanced Care Management program?

We ensure individuals and families have access to all the resources they need to stay healthy, empowered, and informed.

Enhanced Care Management (ECM) provided by dedicated CII care managers is a completely free benefit supporting eligible Medi-Cal recipients of all ages who are part of a health plan with one of our partners below. We’ll be there for you as you navigate your mental and physical health care journey, until you have the confidence and skills to do it yourself.

As part of the ECM benefit, you will get help finding doctors, making appointments, and understanding your diagnosis and medicines. You’ll also be connected to services in your community such as food and housing support, job counseling, or other services. Please note that this benefit is not meant to replace your doctor’s treatment plan. It is very important that you talk to your doctor about your health care needs. We are here to support your health care with extra help you may need.

Depending on your health conditions and circumstances, we can meet you at your preferred setting, in your home, at a doctor’s office, or in your community. This is what makes ECM different from other programs.

Children’s Institute’s Health Plan Partners

Am I eligible? 

You may qualify if you or your children have experienced issues including:

• Unhoused
• Frequent visits to the emergency room in the last six months
• Recently incarcerated
• Chronic or complex health conditions, such as:
  • Asthma
  • Diabetes
  • Heart attack or stroke
  • Chronic liver or kidney disease
• Struggle with mental health or substance use disorders
• Social stressors impacting your health, such as anxiety
• Current or former foster youth

How do I sign up?

For more information, call 213-260-7600 or visit our offices:
Echo Park: 2121 W. Temple St.
Watts: 10200 Success Ave.
Long Beach: 1500 Hughes Way, Ste. C100

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Name *

First

Last

Email *

Phone *

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Address

Are you a Medi-Cal recipient? *

• Yes
• No
• I don't Know

Select all that apply to you

• You are currently unhoused
• You have a complex health need (physical, behavioral or developmental)
• You have had multiple emergency room visits or unplanned hospital admissions in the last six months.
• You are struggling with mental health or a substance use disorder.
• You have been incarcerate in the last 12 months.
• You are or were previously in foster care.
• You are pregnant or have recently given birth.

Anything else you'd like to share about your health needs?

How did you hear about CII's Enhanced Care Management program?

• Social Media Ad
• Google Ad
• Other internet Ads
• Email
• Billboard
• Referral from another CII Program?
• Referral from Another Organization

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